Privacy Policy

SupportFund appreciates the trust you place in our company and we are committed to protecting your privacy. To get the full benefit of our website we ask you to give us information at different points on our website. Therefore, we want you to know exactly what information we collect, why we collect it, how we protect it, and how you can access it or change it. By using our website, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

The Information You Give Us

This policy refers to all information collected on the SupportFund website. On our site there are pages where we ask you to enter information in order to receive specific services.

The only information that we require you to supply in order to register and participate in a fundraising campaign are:

• Account name if a participant is under the age of 13
• E-mail address for the person registering, must be 13 or older
• Student’s name
• Student’s teacher or class
• Student’s join fundraiser code
• Your choice of user name
• Your choice of password

Optional information you may choose to provide:

• Cell Phone Number
• Profile Picture

Other types of information that may be requested of supporters are:

• Billing Address
• Shipping Address
• Email address
• Credit / debit card number and expiration date

How We Use This Information To Serve You

When you first register and join a fundraiser on the SupportFund site, we ask for your name, join fundraiser code, teacher, e-mail address, user name, and a password. We only require information that we reasonably need in order to administer the fundraising campaign you are participating in. Once you supply this information, you will receive a unique link to your personal fundraising page and you will be able to upload a profile picture if you choose. You will be able to give this link to friends and family and invite them to support your organization. If you choose to receive text notifications via cell phone we will never share your cell phone number with a third party and it will only be used for sending text notifications when someone supports the fundraising campaign in your behalf. You will also be able to monitor your progress throughout the campaign. For people viewing a participant’s personalized fundraising page, personal information provided will be used only for the processing of donations or fulfillment of items purchased. All information sent via e-mail will come directly from Support Fund or the organization you are supporting. We will not sell or rent this information to anyone else. All information on current and former members is retained in our database for customer service and state and federal compliance purposes.

Personally Identifiable Information

SupportFund does not share your personally identifiable information with third parties for promotional or other purposes unrelated to your fundraising activities. If you order a product, your name, address and e-mail address may be shared with the student you are supporting and the company that provides fulfillment services for that product. This kind of information is shared only to process your order and to provide you with better customer service.

Credit/debit card information

Credit/debit card information is never shared with outside parties for promotional or other purposes unrelated to the fundraiser you are supporting. As explained above, when you order a product online, we will ask for your name, shipping address, your phone number and credit/debit card information. This information will be used only to process your order and send you the product you requested. We will not share credit/debit card information with anyone else. As an extra precaution, SupportFund uses the latest SSL encryption technology for a secure online payment environment.

Children Online Privacy Protection

Our fundraising website is a general audience site and we do not knowingly collect personal information from children under the age of 13. Our website is intended to be used by Parents/Guardians of fundraising participants and/or participants that are over the age of 13. By completing the registration process, you are agreeing that you are over the age of 13. Any personal information of fundraising participants can only be entered by a registered Parent/Guardian or participant over the age of 13. Any images of children are protected by the latest SSL encryption technology and are only accessible via your unique personal fundraising link. You can edit and/or remove any personal information (name or photo) for a fundraising participant at any time by logging into your dashboard and editing your profile.

How To Manage Your Account Information

To change your personal information, including your name, participant’s name, and password, log in and edit your profile on your dashboard page. Change you make are effective immediately. To change other information contact us via email.

Our Commitment To Your Security

SupportFund uses the latest SSL encryption technology for a secure online environment. We also take every precaution available to protect the loss, misuse or alteration of the information under our control. This includes physical, electronic and managerial procedures to safeguard all the information stored on our servers.

Cookies

Like other site, we may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Cookies are small text files that our Website may send to your browser for storage on the hard drive. A type of cookie may be deployed if you use our Services. Cookies can make use of our Website easier by saving your status and preferences upon visits to our site. Most browsers are initially set to accept cookies, but you may be able to change the settings to refuse cookies or to be alerted when cookies are being sent. Although you may have the ability to modify your browser and reject certain cookies, it may affect your use of the Services.

IP addresses

Also like most other websites, the SupportFund website uses IP addresses to analyze trends, administer the site, track users' movements inside the site, and gather very general demographic information, in the interest of better serving our members and streamlining our operations. IP addresses are not linked to personally identifiable information.

Service Providers

We may use third party service providers to help us run the activities on this site, for example, to deploy emails or process credit card payments. Those third party providers are not authorized to use the information they obtain for any purpose other than to fulfill the function which we have asked them to provide.

Your acceptance of this policy

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

SupportFund
PO Box 901234
Sandy, UT 84090

info@supportfund.com